Frequently Asked Questions
WHAT WE OFFER
Email receipts (the email you receive to confirm your order, for example).
HOW DOES IT WORKS ?
We offer you an instant confirmation/receipt e-mail generator with templates that can be fully customized with the information you want.
Fill in a simple form with the information you want on your email receipt and receive it within seconds by email.
Paper receipts (physical, those you get in the store or in your order).
HOW DOES IT WORKS ?
We offer you an infinitely editable Word file (.docx), ready to be modified and printed. Pay once and modify it without limit.
*Requires Word 2019 or later
DELIVERY METHOD
How long does it take to receive my receipt ? :
The receipt will be sent a few seconds after submission. (Depends on your internet connection and your inbox.)
Did you ship your receipts printed ? :
No, we don’t ship our receipts they are digital but you can still print them on your own.
Where can I see the terms and conditions ?:
You will need to read and agree to the terms and conditions (click here to read them), when purchasing any product from our site. For this, you will have to read them by clicking on checkout at the bottom of the page before paying and ordering.
PAYMENT METHOD
We accept :
Credit card, the transaction is 100% secure through the Stripe platform. You can see how Stripe works here: https://stripe.com/docs/payments . Your payment information will be sent to Stripe and encrypted, so we can't see your banking information.
PayPal, iDeal, Apple Pay, Bancontact, EPS, Giropay, SEPA, Przelewy24, Sofort.... Are also available (please contact us for more payment methods.)
REFUNDS
For the “Generate 1 receipt only” once you have generated a receipt, you will no longer be able to request a refund, if you've paid for your subscription but haven't used it, you can get your money back.
For the “unlimited receipts subscription for 1 week” it’s the same, once you have generated a receipt, you will no longer be able to request a refund, if you've paid for your subscription but haven't used it, you can get your money back.
You can make your refund request using the form here.